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Privacy Policy

Last updated: 19 July 2025

Welcome to Jigg, Australia's premier fishing competition and capture logging platform. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services.

Information We Collect

Personal Information

When you register for Jigg, we collect personal information including:

  • Name and email address
  • Profile information and preferences
  • Social media account information (when using social login)
  • Competition participation data

Fishing Data

To provide our core services, we collect:

  • Fish capture records with timestamps
  • Photos and images of catches
  • Species identification data
  • Fishing statistics and measurements

Location Information

With your permission, we collect precise location data through GPS to:

  • Log fishing spots and capture locations
  • Enable location-based competitions
  • Provide relevant local content and services

Technical Information

We automatically collect:

  • Device information and identifiers
  • App usage analytics and performance data
  • IP address and network information
  • Log files and crash reports

How We Use Your Information

Service Provision

  • Operate and maintain the Jigg platform
  • Process and validate fish captures
  • Manage competitions and leaderboards
  • Provide AI-powered species identification

Communication

  • Send important service notifications
  • Competition updates and results
  • App updates and feature announcements
  • Customer support responses

Improvement and Analytics

  • Analyze app usage patterns and performance
  • Improve our algorithms and services
  • Develop new features and functionality
  • Ensure platform security and prevent fraud

Information Sharing

We do not sell your personal information. We may share information in these limited circumstances:

  • Competition Data: Anonymised competition results and leaderboards
  • Service Providers: Trusted third parties who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

Data Security

We implement comprehensive security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure cloud storage with AWS infrastructure
  • Regular security audits and monitoring
  • Access controls and authentication protocols
  • Staff training on data protection practices

Your Rights and Choices

Under Australian Privacy Principles, you have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Delete your account and associated data
  • Opt out of marketing communications
  • Control location data sharing
  • Export your data in a portable format

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Competition data may be retained longer for historical records and analytics purposes, but will be anonymised where possible.

Children's Privacy

Jigg is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

International Users

Jigg primarily operates in Australia. If you access our services from outside Australia, your information may be transferred to and processed in Australia, where our servers and databases are located.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of significant changes through the app or via email. Your continued use of Jigg after such modifications constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: catch@jigg.com.au

Response Time: We aim to respond within 7 business days